ChatRandom

Welcome to the Chatrandom Help Section! Here you can find answers to most questions you have. If you don’t find what your looking for feel free to ask and we will make sure to answer your question.

Help Section

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can vote and comment on it.

If it doesn't exist, you can post your idea so others can vote on it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. How do I register to chat with girls?

    To register to use cam girls simply go to this url: http://chatrandom.com/join/ and enter your information to verify you are over 18 years of age. It’s safe, easy and 100% free to use Cam girls.

    1,523 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      4 comments  ·  Cam Girls  ·  Flag idea as inappropriate…  ·  Admin →
    • How can i log in?

      To login to cam girls you must create a free Streamate account at http://chatrandom.com/join/ . Once your account is created you will get an email and then you will be able to login to your account and chat with cam girls.

      652 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        0 comments  ·  Cam Girls  ·  Flag idea as inappropriate…  ·  Admin →
      • I keep gettting 'Unable to connect to chat-server due to security error' but my flash is up to date, and my firewall is off.

        We are working on finding a solution. It would really help if you send us the following information to help us find the problem:

        1. Your Browser Version (Internet Explorer, Firefox, Safari, Chrome, etc.)
        2. Your Operating System and Version (Windows 8, Windows 7, Windows xp, Linux, etc.)
        3. Are you connected with wireless internet, wifi, or using a cable connection

        This will help us pinpoint the issue and fix it.

        475 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          0 comments  ·  Chatroulette  ·  Flag idea as inappropriate…  ·  Admin →
        • Why can't I open the chat room site even though everything else works?

          You may have been banned for being underage or advertising. If the ban was in error please open a ticket and include your IP address and we will unban you.

          366 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            0 comments  ·  Chat Rooms  ·  Flag idea as inappropriate…  ·  Admin →
          • some people can see me and others cant how is that possible

            We are working on finding a solution. It would really help if you send us the following information to help us find the problem:

            1. Your Browser Version (Internet Explorer, Firefox, Safari, Chrome, etc.)
            2. Your Operating System and Version (Windows 8, Windows 7, Windows xp, Linux, etc.)
            3. Are you connected with wireless internet, wifi, or using a cable connection

            This will help us pinpoint the issue and fix it.

            296 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              0 comments  ·  Chatroulette  ·  Flag idea as inappropriate…  ·  Admin →
            • Webcam Busy/Broken in Chrome Browser

              When using Chatrandom with the Google Chrome browser many some users have been having problems to activate their webcam. We found the reason and these steps below will fix the problem:

              1. In Chrome Browser enter:
              chrome://plugins
              into the address bar

              2. Click the "+ Details" on the right side

              3. Find the "Adobe Flash Player"

              4. You will most likely see "2" files in the "Adobe Flash Player"

              5. you must locate the file that says "Pepperflash" (PepperFlash\pepflashplayer.dll)

              6. Once you locate "Pepperflash click disable next to it and confirm.

              7. Then restart your browser and your webcam will…

              256 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
              • Removing some countries from list.

                It would be great if there were option to remove some countries away from list. Now there is option to choose specific country to chat with, but it would be really great if you can disable some countries too.

                246 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  0 comments  ·  Chatroulette  ·  Flag idea as inappropriate…  ·  Admin →
                • How do I 'enter' the conversation I have written in the box?

                  Simply type in whatever you would like to say and press enter and it should work.

                  184 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    0 comments  ·  Chatroulette  ·  Flag idea as inappropriate…  ·  Admin →
                  • I can't log into the chatrandom chatrooms, it keeps redirecting me into ar.chatrandom.com, I don't want to log into arabic chat

                    It is based on your browser language. We had many complaints from users in the English version about people speaking other languages so we decided to redirect based on browser language. If you want to use English chat rooms change your browser language to English and then it will work.

                    143 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      0 comments  ·  Chat Rooms  ·  Flag idea as inappropriate…  ·  Admin →
                    • Different age groups for Chatroulette

                      We do not have any plans to filter by age group, since this is random chat you are connected with users from all age groups that are over 18.

                      125 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        0 comments  ·  Chatroulette  ·  Flag idea as inappropriate…  ·  Admin →
                      • can someone record their chat with someone and post it online?

                        Yes they can, it is unlikely but possible so you should be careful of what you show because it is possible for someone to record you. A good rule of thumb is get to know someone before you show them something you wouldn't want other people to see. This is a public chat so you should be aware that anything you do may be recorded and posted online.

                        102 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                        • How can you see a past conversation that you had with someone?

                          Currently there is no way to see past conversations as this this is a random chat site and users do not have a profile so there is no way to find past conversations.

                          98 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            0 comments  ·  Chatroulette  ·  Flag idea as inappropriate…  ·  Admin →
                          • Why can't I get my webcam to work on this site when using Chrome browser?

                            When using Chatrandom with the Google Chrome browser many some users have been having problems to activate their webcam. We found the reason and these steps below will fix the problem:

                            1. In Chrome Browser enter:
                            chrome://plugins
                            into the address bar

                            2. Click the "+ Details" on the right side

                            3. Find the "Adobe Flash Player"

                            4. You will most likely see "2" files in the "Adobe Flash Player"

                            5. you must locate the file that says "Pepperflash" (PepperFlash\pepflashplayer.dll)

                            6. Once you locate "Pepperflash click disable next to it and confirm.

                            7. Then restart your browser and your webcam will…

                            93 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              0 comments  ·  Chatroulette  ·  Flag idea as inappropriate…  ·  Admin →
                            • Unable to connect to chat-server due to security error.

                              Please update your Flash version http://get2.adobe.com/flashplayer/ and if continue having issues please open a help desk ticket and include what operating system and browser version you are using.

                              92 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                0 comments  ·  Chatroulette  ·  Flag idea as inappropriate…  ·  Admin →
                              • how to open a ticket here?

                                To open a ticket simply click the "contact support" link and fill out the required information and we will respond to your ticket as soon as possible.

                                87 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                • Chat will not open.

                                  Please check your firewall settings. Firewall settings are the reason most people with security error messages are unable to connect.

                                  82 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    1 comment  ·  Chatroulette  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Can you show the number of user in each country?

                                    We are working on this and it will be added in our next version because it's a great idea!

                                    81 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      0 comments  ·  Chatroulette  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Can we have the option to add buddies? Also can we have a filter option so people who are NOT on our buddy list cannot SPAM private messages

                                      We will explore this idea and will update our community weather this is possible. We are a random chat site for strangers so we are trying to stay away from making it less anonymous!

                                      78 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        0 comments  ·  Chat Rooms  ·  Flag idea as inappropriate…  ·  Admin →
                                      • It Says I am from the Wrong Country in Roulette

                                        We determine a user's country based on the IP location, so if it shows you are in the wrong country it may be because you are using a proxy or IP based in that country. If that is not the case please open a ticket and include your IP address and country it shows you being in and we will do our best to fix this problem for you.

                                        77 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          0 comments  ·  Chatroulette  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Don't see your idea?

                                        Feedback and Knowledge Base