ChatRandom

Welcome to the Chatrandom Help Section! Here you can find answers to most questions you have. If you don’t find what your looking for feel free to ask and we will make sure to answer your question.

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  1. some people can see me and others cant how is that possible

    We are working on finding a solution. It would really help if you send us the following information to help us find the problem:

    1. Your Browser Version (Internet Explorer, Firefox, Safari, Chrome, etc.)
    2. Your Operating System and Version (Windows 8, Windows 7, Windows xp, Linux, etc.)
    3. Are you connected with wireless internet, wifi, or using a cable connection

    This will help us pinpoint the issue and fix it.

    1,061 votes
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      0 comments  ·  Chatroulette  ·  Flag idea as inappropriate…  ·  Admin →
    • Removing some countries from list.

      It would be great if there were option to remove some countries away from list. Now there is option to choose specific country to chat with, but it would be really great if you can disable some countries too.

      566 votes
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        0 comments  ·  Chatroulette  ·  Flag idea as inappropriate…  ·  Admin →
      • How do I 'enter' the conversation I have written in the box?

        Simply type in whatever you would like to say and press enter and it should work.

        377 votes
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          0 comments  ·  Chatroulette  ·  Flag idea as inappropriate…  ·  Admin →
        • Why can't I get my webcam to work on this site when using Chrome browser?

          When using Chatrandom with the Google Chrome browser many some users have been having problems to activate their webcam. We found the reason and these steps below will fix the problem:

          1. In Chrome Browser enter:
          chrome://plugins
          into the address bar

          2. Click the "+ Details" on the right side

          3. Find the "Adobe Flash Player"

          4. You will most likely see "2" files in the "Adobe Flash Player"

          5. you must locate the file that says "Pepperflash" (PepperFlash\pepflashplayer.dll)

          6. Once you locate "Pepperflash click disable next to it and confirm.

          7. Then restart your browser and your webcam will…

          290 votes
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            0 comments  ·  Chatroulette  ·  Flag idea as inappropriate…  ·  Admin →
          • Different age groups for Chatroulette

            We do not have any plans to filter by age group, since this is random chat you are connected with users from all age groups that are over 18.

            258 votes
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              0 comments  ·  Chatroulette  ·  Flag idea as inappropriate…  ·  Admin →
            • It Says I am from the Wrong Country in Roulette

              We determine a user's country based on the IP location, so if it shows you are in the wrong country it may be because you are using a proxy or IP based in that country. If that is not the case please open a ticket and include your IP address and country it shows you being in and we will do our best to fix this problem for you.

              250 votes
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                0 comments  ·  Chatroulette  ·  Flag idea as inappropriate…  ·  Admin →
              • Can you show the number of user in each country?

                We are working on this and it will be added in our next version because it's a great idea!

                221 votes
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                  0 comments  ·  Chatroulette  ·  Flag idea as inappropriate…  ·  Admin →
                • Unable to connect to chat-server due to security error.

                  Please update your Flash version http://get2.adobe.com/flashplayer/ and if continue having issues please open a help desk ticket and include what operating system and browser version you are using.

                  217 votes
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                    0 comments  ·  Chatroulette  ·  Flag idea as inappropriate…  ·  Admin →
                  • Chat will not open.

                    Please check your firewall settings. Firewall settings are the reason most people with security error messages are unable to connect.

                    216 votes
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                      1 comment  ·  Chatroulette  ·  Flag idea as inappropriate…  ·  Admin →
                    • How can you see a past conversation that you had with someone?

                      Currently there is no way to see past conversations as this this is a random chat site and users do not have a profile so there is no way to find past conversations.

                      215 votes
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                        0 comments  ·  Chatroulette  ·  Flag idea as inappropriate…  ·  Admin →
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